For Order / Product enquiries :

info@neridahansen.com

Phone Australian Business Hours (9am-5pm)

Nerida Hansen +61 417389355

Please note, we are unable to respond to messages via social media.

1. Direct Dialogue First: For any questions, concerns, or feedback, we encourage you to reach out to us directly via email or phone. This allows us to address your needs more thoughtfully and efficiently. We acknowledge the frustration when we don't get back to you in good time, and as a result I am 100% committed to improving that right now. It is because we are overwhelmed, not because we don't care.

1. Respectful Engagement: We are committed to maintaining a positive and supportive environment for our community. Constructive feedback is always welcome, but misinformation, defamatory statements, or disrespectful communication will not be tolerated. We reserve the right to block or remove comments that undermine the integrity of our community.

1. Protecting Our Community: To ensure all social media spaces remain safe and welcoming for everyone, we will take necessary actions, including blocking individuals, if their comments spread false information or cause harm to our brand and community members.

1. Building Connections: Our goal is to connect with you as individuals, not just as usernames on a screen. We believe in the power of human connection and are here to engage in real, meaningful conversations.

Thank you for helping us create a space where everyone feels valued and heard.